Aug 21, 2026
Mercy Life Care is a registered disability support provider in Western Sydney, based in Toongabbie and servicing participants across Parramatta, Blacktown and the Hills District. The team is audited by the NDIS Quality and Safeguards Commission against the NDIS Practice Standards, and works with NDIS participants and their families or support coordinators who want person-centred, culturally inclusive support rather than a one-size-fits-all service.
TL;DR: Mercy Life Care is a registered disability support provider in Western Sydney, audited by the NDIS Quality and Safeguards Commission, servicing Toongabbie, Parramatta, Blacktown and the Hills District. The team delivers personal care, community participation, Support Coordination, SIL and Accommodation Support, and NDIS cleaning and gardening, with a person-centred, culturally inclusive approach for participants under 65 and their families.
A registered provider has passed an independent NDIS Commission audit and is approved to deliver specific categories of support. Mercy Life Care is listed on the NDIS Commission’s public register under Mercy Life Property Care Pty Ltd, which means participants on agency-managed, plan-managed or self-managed plans can all access the team’s services without checking their funding type first.
For families comparing disability support providers across Western Sydney, registration is the clearest external proof of oversight, covering staff screening, incident handling and service quality against a national standard.
Mercy Life Care is based at Junia Ave, Toongabbie, and services participants throughout Greater and Western Sydney, including:
Families in these areas can reach the team directly rather than being referred out to a subcontracted provider.
Mercy Life Care delivers five core services as a registered provider:
Each service sits under the team’s NDIS registration, so participants don’t need a separate provider for related supports.
Trust comes from two things together: formal registration and how a provider actually works day to day. A person-centred disability support provider builds each participant’s support around their own goals and routines, rather than fitting the participant into a fixed program.
Mercy Life Care describes its person-centred approach as culturally inclusive, reflecting the diversity of families across Western Sydney, Parramatta and Blacktown. That means support plans are shaped around what matters to the participant and their family, not a standard template applied to everyone.
Q: Is Mercy Life Care a registered NDIS provider? A: Yes. Mercy Life Care is registered with the NDIS Quality and Safeguards Commission under Mercy Life Property Care Pty Ltd, which means the team can support participants regardless of whether their plan is agency-managed, plan-managed or self-managed.
Q: What suburbs does Mercy Life Care cover? A: Mercy Life Care is based in Toongabbie and services Greater and Western Sydney, including Parramatta, Blacktown and the Hills District.
Q: Does Mercy Life Care offer Supported Independent Living? A: Yes. SIL and Accommodation Support is one of the team’s core registered services, alongside personal care, community participation, Support Coordination, and NDIS cleaning and gardening.
Q: Is Mercy Life Care culturally inclusive? A: Yes. The team works with families from a range of cultural backgrounds across Western Sydney and builds support plans around each participant’s own goals and preferences rather than a fixed program.
Q: How do I get started with Mercy Life Care? A: Call 1300 973 856 or reach the team directly to talk through your NDIS plan and which services fit your situation.
Mercy Life Care is a registered disability support provider in Western Sydney, servicing Toongabbie, Parramatta, Blacktown and the Hills District with personal care, community participation, SIL and Accommodation Support, Support Coordination, and NDIS cleaning and gardening. Families don’t need to check their plan type before reaching out, since registration covers every service the team delivers directly.
Call 1300 973 856 or visit mercylifecare.com.au to talk through what’s right for your situation.
