Community Participation is NDIS-funded support that helps people with disability take part in social, recreational and community life. It is funded under Assistance with Social and Community Participation, a category in your NDIS Core Supports budget, and can be delivered one-on-one or through group and centre-based programs, depending on what suits you.
Mercy Life Care is a registered NDIS provider based in Toongabbie, and you can confirm our registration on the NDIS Commission provider registration listing. Our support workers help people across Sydney and Western Sydney, including Parramatta, Blacktown and The Hills District, get out into their community, build friendships and take part in activities that matter to them.
It is one of four categories in NDIS Core Supports, alongside Assistance with Daily Life, Consumables and Transport. This category funds a support worker to help you take part in community, social and recreational activities and work towards the participation goals in your plan.
This is different from Increased Social and Community Participation, a Capacity Building category that funds skill-building programs rather than day-to-day support to attend activities. If building skills and independence is your main goal, see our Innovative Community Participation page.
Generally, this funding covers the cost of the support worker’s time, not the activity itself. Entry tickets, course fees and class fees are usually paid separately by the participant.
If your plan is self-managed or plan-managed, you can choose any provider. If it is NDIA-managed, you need a registered provider like us.
Individual community support
A support worker goes with you one-on-one to social outings, community events and appointments, or simply out into your local area. This might mean visiting friends and family, attending a local event, or building the confidence to use public spaces independently over time.
Group and centre-based programs
If you would rather join others, we run group and centre-based activities with a lower support-worker ratio. This usually makes group support a more cost-effective use of your Core Supports budget.
Programs include:
Group sizes and activities are matched to participants’ interests, so no two programs run the same way.
Regular participation reduces isolation, builds confidence and helps people keep the social connections that matter to them. For many participants, regular contact with a familiar support worker and a weekly group program is what makes staying connected to the community realistic, not just an occasional outing.
Mercy Life Care is based at F3/3 Junia Ave, Toongabbie NSW 2146, and our support workers can meet you in your local area across Sydney and Western Sydney. Our office is open Monday to Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM (closed Sunday), and our contact line is open 24/7.
At Mercy Life Care, we are committed to delivering compassionate, person-centred care that supports people with disability to live independent, fulfilling lives. Our promise is to provide high-quality services that respect the dignity, preferences and rights of each person we support.
Our core values guide everything we do. We operate with integrity: honesty, transparency and accountability in everything we do. We foster an inclusive environment where everyone is encouraged to take part fully in their community and live a life that reflects their own identity.
Mercy Life Care specialises in flexible community participation support across Sydney, from one-on-one outings to structured group programs. As a registered NDIS provider, our support workers are trained in person-centred care and community access, so participation happens safely and at each person’s own pace.
It funds a support worker’s time to help you take part in social, recreational and community activities, either one-on-one or in a group setting. It doesn’t cover the cost of the activity itself, such as tickets or class fees.
Core Supports (Assistance with Social and Community Participation) funds support to take part now. Capacity Building (Increased Social and Community Participation) funds building skills and independence for the future — different budget, different goal.
Generally yes. Group and centre-based programs use a lower support-worker-to-participant ratio, which typically means a lower hourly cost than individual 1:1 support.
Yes. Many participants use a mix of both, depending on the activity and what they’re comfortable with. Your support plan can reflect either or both.
Check your NDIS plan for funding under Core Supports, then contact Mercy Life Care to arrange an assessment and set up your support.
Yes. Our base is in Toongabbie, and we support participants across Western Sydney and Greater Sydney, including Parramatta, Blacktown, The Hills District, Penrith, Liverpool and Campbelltown. Contact us to confirm that we cover your suburb.
Yes. Individual community support is based around your local area, so a support worker can go with you to places such as local parks, libraries, shopping centres and community events. Tell us what you want to do and we will plan it around your plan goals.
