Book Consultation 04 2386 7716

Increased Social & Community Participation

Increased Social and Community Participation (NDIS Capacity Building) in Sydney

Increased Social and Community Participation is NDIS-funded support that helps people with disability build the skills, confidence and independence to take part in community life on their own terms. It sits under your NDIS Capacity Building budget, not Core Supports, so the goal is building ability over time, not just getting support to attend an activity today.

Mercy Life Care is a registered NDIS provider based in Toongabbie, and you can confirm our registration on the NDIS Commission provider registration listing. Our support workers run structured, goal-based programs across Sydney and Western Sydney, designed around what each participant is working toward in their plan.

What Is Increased Social and Community Participation?

It is a Capacity Building support category. According to the NDIS Guide to Support Budgets, Capacity Building funding is designed to help participants build skills and independence, and is distinct from Core Supports, which funds day-to-day assistance.

This is different from Community Participation under Core Supports, which funds a support worker to help you take part in activities right now. Increased Social and Community Participation works towards a goal in your plan: building the specific skills and confidence to take part more independently over time. Progress is usually reviewed against your plan goals, so this support tends to be structured and time-bound, not ongoing in the same way as Core Supports.

If your plan is self-managed or plan-managed, you can choose any provider. If it is NDIA-managed, you need a registered provider like us.

Community participation

What Skill-Building Support Looks Like

Programs are built around the participant’s own goals rather than a fixed activity list, but commonly include:

  • Confidence-building in social and public settings
  • Communication and social skills development
  • Practising independent travel or community access
  • Goal-based group programs working toward a specific outcome
  • Structured skill-building alongside a support worker, with progress reviewed over time


The focus throughout is measurable progress toward independence, not just participation for its own sake.

Why This Support Matters

Building skills and confidence can give participants more choice and control over how they take part in community life. Working towards a clear goal also gives participants and their families a way to see progress over time.

Want to know what’s covered under your plan?

Mercy Life Care is based at F3/3 Junia Ave, Toongabbie NSW 2146, and our support workers run programs across Sydney and Western Sydney. Our office is open Monday to Friday 8 AM to 8 PM and Saturday 8 AM to 5 PM (closed Sunday), and our contact line, is available 24/7.

Warm and friendly homecare in the garden

What Does Mercy Life Care Specialise In?

Mercy Life Care specialises in goal-based Capacity Building support for NDIS participants across Sydney. As a registered NDIS provider, our support workers design programs around each participant’s plan goals, tracking progress rather than just delivering a fixed activity.

NDIS Gardening Services

Group and centre-based activities

Frequently Asked Questions

What is Increased Social and Community Participation?

It’s an NDIS Capacity Building support category that funds skill-building programs to help participants take part in community life more independently, rather than ongoing day-to-day support.

Core Supports funds a worker to help you participate now. Capacity Building funds structured programs working toward a specific independence goal in your plan — different budget, different purpose.

It’s generally structured around your plan goals and reviewed over time, rather than ongoing indefinitely the way Core Supports can be.

Participants whose NDIS plan includes a goal around building skills, confidence or independence in social and community settings.

Check your NDIS plan for funding under Capacity Building, then contact Mercy Life Care to discuss your goals and set up a program.

Yes. Our base is in Toongabbie, and we support participants across Western Sydney and Greater Sydney, including Parramatta, Blacktown, The Hills District, Penrith, Liverpool and Campbelltown. Contact us to confirm that we cover your suburb.

Yes. Travel and community access practice happens in your local area, using the routes, shops and public spaces you already use or want to use. Your support worker builds up from short trips towards doing them on your own, in line with your plan goals.